All of our packages are sent via the U.S. Postal Service or UPS, or through freight carriers for oversized items. Orders typically ship within 48 hours, or the next business day. For ground shipping, please expect an average of 6 to 10 business days to receive your merchandise. Should we encounter any problems processing or shipping your order, we will attempt to contact you within two business days.
Estimated Shipping Times
The cost for shipping is based on the weight and size of the item as well as the location it is being sent to. If you ever have any questions about shipping prices, please feel free to contact us at firstname.lastname@example.org
Please contact us at 1-760-765-2969 (10 am – 3 pm PST, M-Friday or e-mail us at email@example.com
if you are interested in express delivery.
Large and/or international orders may require special handling, packaging, and shipping. Please contact us for a shipping quote on these items.
All orders placed on line will receive an order confirmation within 24 hours by email. When your order is received, our goal is to process it within 48 hours, (week-ends and holidays excluded). If an item you ordered is out of stock we will notify you immediately and you will have the option to place it on backorder. Please expect an average of 7 to 10 business days to receive your merchandise. Should we encounter any problems processing or shipping your order, you will be contacted within two business days.
We accept the following credit cards for online orders: MasterCard, Visa, Discover.
All credit card information is protected by Secure Socket Layer (SSL) encryption on a secure server. SSL renders information unreadable, should anyone try to intercept it.
Your account will be charged when your items is shipped.
Sales tax is calculated on merchandise totals, and is applied only on shipments being shipped to California addresses. A 8% sales tax will be added on all orders shipped in California.
If your credit card billing address differs from your shipping address, please specify your shipping address in the shipping address portion of your order form. Shipping to an address other than your billing address should not cause a delay in processing.
Return or refund Policy
If for any reason you feel that our product has not lived up to your expectations, feel free to return it to us within 30 days for an exchange or a refund of the full purchase price of the merchandise (not including packing and shipping). Merchandise must be received, unused, in the same condition as shipped to you.
Simply enclose the packing slip, indicating whether you prefer an exchange or refund. (We prefer returned items in their original packaging). Include your daytime phone number so we may contact you if there is a problem. Send returns to:
Earth Dance Botanical BodyCare
17647 Oak Lane
Julian, Ca. 92036
All of us at Earth Dance are committed to preserving your privacy and we're vigilant about protecting it. Your personal purchase history and credit card information are not stored online, and will not be shared with another company. Our web site is secure. We use Secure Socket Layer (SSL) encryption to ensure that your order information is kept secure and private.
Web Ordering: You may place your order from our online store simply by clicking the "Add To Cart" link under each item. Change the quantity ordered by adjusting the number in the shopping cart window. Please add any special instructions in the comments box of the shopping cart at check out. You'll receive an order confirmation and shipping notification by email.
Email Ordering: Place orders by email here. Do not send credit card information by email. Place your order and we'll contact you with an order confirmation and your payment options. Please include your daytime phone number so that we may contact you.
Phone Ordering : Call (760)765-2969 to place your order by phone. Shipping normally takes place within 2 days of receipt of your order. During especially busy times, during the holidays, for example, your order may not ship until 3-5 days after our receipt of your order. If your order contains a product that is out of stock, you will be notified immediately and will have the option of placing it on backorder.